"
CLARA"
(Convenient Loan & Account Readily Accessible)
CLARA is our automated telephone teller. If you have not already
signed up for CLARA, please contact an Oregon Federal Banking Center
nearest you to sign up. You can call CLARA 24 hours a day. It's
fast, easy . . . and free. Here's how.
To begin,
call (541) 396-2222 or 1 (800) 913-9229. After I introduce myself,
my computer generated voice will guide you through each transaction.
All you need to do is press the appropriate buttons on your touch-tone
phone and I will do the rest.
Some Helpful Hints
You must have a touch-tone phone.
Your Member Number
is your four to seven digit number that is issued to you when you
establish your Credit Union membership.
Your Account Number
represents the number that identifies your account (i.e.: Regular
Share (Savings) Account, press 1, Checking Account, press 2, etc.).
Have your member number,
account numbers, CLARA access code and service code(s) handy.
If you do not know your account numbers, refer to your statements.
If you do not know your CLARA access code please contact the Oregon
Federal Banking Center near you.
When transferring funds
or making a loan payment, press the # sign and wait for Clara to
say "transaction has been completed".
Remember to enter
a # sign after every entry.
Decimals are not needed
when entering dollar amounts. For example, $50.00 = 5000#. I will
repeat the amount you enter so you will know it is correct.
If you make a mistake,
don't worry. To cancel a transaction in progress, just press the
* sign and then #.
You have 40 seconds to
respond to me. Otherwise I will disconnect.
The transactions you
conduct through Clara will be reflected on your next account statement.
Below is a convenient wallet-size CLARA card for you to print, clip
and carry with you so that you can always access your account from
your home, car, office or even on vacation. With CLARA you will
feel good knowing that your account information is only a toll-free
phone call away 24 hours a day.
Account
Types and Numbers
|
Savings/Loan
Account Types and Numbers
|
Regular
Shares |
1
|
Share Draft
Checking |
2
|
Money
Market Checking Account |
4
|
Blue Chip(Money
Market) Savings |
5
|
Other
Savings |
7,8
|
Certificate
|
11-29
|
Holiday
Club Shares |
25
|
VISA Line
of Credit |
141
|
Personal
Line of Credit |
142
|
Auto Loan
|
143-159
|
Home Equity
Line of Credit |
168-169
|
Home Equity
Loan |
160-165
|
Member
No. - 7 digit code that identifies your membership in OFCU
Account
No. - is the code that identifies your account (i.e. Checking-No.
2, Reg. Shares No. 1, etc.)
|
If
you need Credit Union assistance call 541-396-2145 or 541-267-5115
or 541-756-5415 or 541-347-3521 or 541-271-2145 or 541-902-9599
or 541-459-5444. |
Service
Codes
|
Inquiries
|
|
Account
Deposits |
08
|
Account
Withdrawals |
09
|
Last
Checks That Have Cleared |
13
|
Additional
Checks Cleared by No. |
14
|
Account
Balances |
15
|
Loan
Information |
16
|
Other
Checks Cleared |
17
|
Interest
Earned on Savings |
18
|
Interest
Paid on Loans |
19
|
Savings
Rates
|
51
|
Loan
Rates
|
52
|
Savings
& Checking Transfers
|
27
|
Loan
Advance
|
28
|
Cross
Member Transfer
|
29
|
Check
to be Mailed
|
34
|
Check
to be Picked Up
|
35
|
Loan
Payment
|
45
|
Reorder
Checks
|
65
|
Stop
Payment Order
|
67
|
Repeat
Last Response
|
80
|
End
Session
|
99
|
Cancel
Transaction
|
*#
|
To
Change Access Code |
66
|
Remember
to enter a # sign after every entry. |
|