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Why Oregon Federal?
 

" CLARA"
(Convenient Loan & Account Readily Accessible)


CLARA is our automated telephone teller. If you have not already signed up for CLARA, please contact an Oregon Federal Banking Center nearest you to sign up. You can call CLARA 24 hours a day. It's fast, easy . . . and free. Here's how.

To begin, call (541) 396-2222 or 1 (800) 913-9229. After I introduce myself, my computer generated voice will guide you through each transaction. All you need to do is press the appropriate buttons on your touch-tone phone and I will do the rest.

Some Helpful Hints

You must have a touch-tone phone.

Your Member Number is your four to seven digit number that is issued to you when you establish your Credit Union membership.

Your Account Number represents the number that identifies your account (i.e.: Regular Share (Savings) Account, press 1, Checking Account, press 2, etc.).

Have your member number, account numbers, CLARA access code and service code(s) handy. If you do not know your account numbers, refer to your statements. If you do not know your CLARA access code please contact the Oregon Federal Banking Center near you.

When transferring funds or making a loan payment, press the # sign and wait for Clara to say "transaction has been completed".

Remember to enter a # sign after every entry.

Decimals are not needed when entering dollar amounts. For example, $50.00 = 5000#. I will repeat the amount you enter so you will know it is correct.

If you make a mistake, don't worry. To cancel a transaction in progress, just press the * sign and then #.

You have 40 seconds to respond to me. Otherwise I will disconnect.

The transactions you conduct through Clara will be reflected on your next account statement.


Below is a convenient wallet-size CLARA card for you to print, clip and carry with you so that you can always access your account from your home, car, office or even on vacation. With CLARA you will feel good knowing that your account information is only a toll-free phone call away 24 hours a day.

Account Types and Numbers

Savings/Loan Account Types and Numbers

Regular Shares
1
Share Draft Checking
2
Money Market Checking Account
4
Blue Chip(Money Market) Savings
5
Other Savings
7,8
Certificate
11-29
Holiday Club Shares
25
VISA Line of Credit
141
Personal Line of Credit
142
Auto Loan
143-159
Home Equity Line of Credit
168-169
Home Equity Loan
160-165

Member No. - 7 digit code that identifies your membership in OFCU

Account No. - is the code that identifies your account (i.e. Checking-No. 2, Reg. Shares No. 1, etc.)

If you need Credit Union assistance call 541-396-2145 or 541-267-5115 or 541-756-5415 or 541-347-3521 or 541-271-2145 or 541-902-9599 or 541-459-5444.

 

Service Codes
Inquiries  
Account Deposits
08
Account Withdrawals
09
Last Checks That Have Cleared
13
Additional Checks Cleared by No.
14
Account Balances
15
Loan Information
16
Other Checks Cleared
17
Interest Earned on Savings
18
Interest Paid on Loans
19
Savings Rates
51
Loan Rates
52
Savings & Checking Transfers
27
Loan Advance
28
Cross Member Transfer
29
Check to be Mailed
34
Check to be Picked Up
35
Loan Payment
45
Reorder Checks
65
Stop Payment Order
67
Repeat Last Response
80
End Session
99
Cancel Transaction
*#
To Change Access Code
66
Remember to enter a # sign after every entry.

 





 

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